Job Posting – Fund Development Officer (British Columbia Schizophrenia Society)

37.5 Hours per week (Full-Time with an end date of March 31, 2027 with the possibility of extension)
Wage Range: $62,000 to $70,000 per year

The Fund Development Officer plays a key role in supporting the organization’s donor data, fundraising and donor engagement activities. This position is responsible for the accurate processing and stewardship of donations, maintenance of donor records, and coordination of fundraising initiatives.  The Officer also contributes to donor communications through writing, storytelling, and basic design work—helping to translate the organization’s impact into compelling messages that inspire support. This role reports to the Director of Development.

This is a primarily remote position, requiring weekly visits to the provincial office in Vancouver for donation processing, banking and administrative tasks, as well as attendance at special events and meetings.

Donation Processing and Database Management

• Act as the society’s DonorPerfect database administrator entering all donations, gift information, and donor information
• Maintain detailed records of all donations, pledges, donor contact information, donor interactions, donor attributes, recognition and communication preferences
• Generate charitable tax receipts and/or business receipts required per BCSS policies and procedures while adhering to Canada Revenue Agency (CRA) guidelines
• Perform database maintenance, including regular check-ups and duplicate management
• Produce reports, donor lists, or other data generated from the database
• Create online donation templates and process online donations
• Prepare and complete weekly bank deposits
• Provide support with monthly financial reconciliations and annual audit
• Perform related duties, such as word processing, maintaining donation record filing systems, faxing, scanning, and photocopying

Donor Stewardship & Communications

• Perform stewardship tasks, including thank you emails and calls, email and mail welcomes, and personalized event invites
• Coordinate the timely distribution of donor acknowledgements and thank-you communications
• Receive and respond to donor inquiries by phone and email in a professional and friendly manner
• Ensure gift recognition and stewardship policies and procedures are followed
• Provide support with individual and corporate donor prospecting
• Develop and maintain relationships with donors, individuals, businesses, and other organizations in the community
• Create thank you letter templates, and update templates in donor database as needed
• Create an annual donor survey and donor impact update and distribute to donors
• Draft newsletter content and narrative reports to donors or funders
• Assist with creating call-to-action language for events and drafting landing page copy for online donation forms
• Assist with website copywriting for fundraising-related web pages
• Create graphic content where required
• Develop and maintain relationships with donors, individuals, businesses, and other organizations in the community
• Organize the Donor Appreciation Event

Fundraising Support

• Lead the third-party (community) fundraising program, responding to inquiries, organizing BCSS involvement and assisting with marketing initiatives
• Lead the monthly giving program and tribute giving program
• Research grant opportunities and maintain a grant pipeline using project management software
• Assist with grant writing and applications
• Provide support with digital and peer-to-peer fundraising
• Write direct mail appeal letters and email campaigns
• Supports the administration of the planned giving program
• Assist with any fundraising events that may arise
• Any other duties as assigned
• Provide support to the Director of Development as required

COMPENSATION AND BENEFITS

• $62,000 to $70,000 per year
• 4 weeks paid vacation to start
• Generous paid sick time
• A comprehensive benefits package for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees

EDUCATION AND EXPERIENCE:

• Minimum post-secondary diploma required in fundraising, communications, marketing, public relations, or a related field
• Two years of fundraising experience in a not-for-profit setting
• Knowledge of non-profit organizations and fundraising strategy
• Experience with donor CRM platforms (preferably DonorPerfect) and/or have the ability to become adept at using the DonorPerfect donor and membership management system
• Understanding of and experience with CRA receipting guidelines

CORE COMPETENCIES:

• Comfortable with software such as Microsoft 365, Teams, Monday.com, Constant Contact, DonorPerfect (or other donor database systems)
• Strong verbal and written communication
• Strong interpersonal, networking and relationship-building skills
• Work collaboratively with a team and independently lead projects
• Excellent problem-solving skills, time-management, organization, and critical thinking; attention to detail is imperative
• The ability to take initiative and work on several projects concurrently

TO APPLY:
Please send a cover letter and resume together as a PDF.
Attention: Marsha MacMurchy, Director of Development
Email: development@bcss.org

BCSS values diverse experiences, ideas, cultures, and perspectives and is committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, we encourage applications from members of all groups experiencing barriers to equity. If you require accessibility accommodations during any part of the application or hiring process, please contact operations@bcss.org so we can best support you.

Open until the position is filled.

Thank you for your interest in BCSS and for taking the time to apply. BCSS will contact those selected for an interview.